Vermeer launched a digital platform streamlining the management, monitoring and maintenance of its equipment.
The VermeerOne platform serves as a central hub where equipment owners can access manuals, warranty information, machine data and dealer support in one interface.
“Equipment owners need instant access to machine information and support to operate efficiently,” says Jason Andringa, president and CEO of Vermeer Corp. “VermeerOne simplifies managing equipment so our customers can focus on what matters most: getting important work done.”
According to Vermeer, the digital platform consolidates MyVermeer and the existing Vermeer Telematics portal into a single platform delivering enhanced functionality for both connected and nonconnected machines. Vermeer says the new system offers specialized benefits tailored to each equipment type and configuration.
For those enrolled in the Vermeer Confidence Plus asset protection program, the platform adds enhanced visibility to program-specific maintenance services, purchase history and remaining resources that are part of their protection plan.
“VermeerOne gives equipment owners the information they need, when and where they need it,” says Brianne Schulte, vice president of strategy, risk, information technology and financial planning at Vermeer. “By connecting customers to their machines and their dealers, we’re enabling them to make informed decisions that can help boost productivity. The platform also creates the ability for customers in new territories to have a local Vermeer dealer seamlessly support their equipment through the VermeerOne system, maintaining continuity of service wherever they operate.”
Machines equipped with telematics control units and data sharing gain additional capabilities through Vermeer Fleet, which is fully integrated into VermeerOne.
“The Fleet features in VermeerOne transform how our customers manage their equipment,” Schulte says. “By providing essential data directly to owners, we’re helping them optimize utilization, respond quickly to issues and plan more effectively.”