customer support
Tealinc names customer support and development specialist
Tealinc named Shannon Rodgers as its customer support and development specialist. Rodgers will be based out of the company's new office in Pennsylvania. Keep Reading
Volvo CE appoints VP of uptime, customer support
Volvo Construction Equipment appointed Scott Young to the position of vice president of uptime and customer support for the Americas sales regions. Keep Reading
Volvo CE launches SmartCare customer support program
Volvo Construction Equipment launched its SmartCare, a customer support program that comes in three options – SmartCare Basic, SmartCare Plus and SmartCare Complete. According to Volvo, each option is customizable with customer service agreements and includes a wide range of… Keep Reading
Mack opens uptime center to enhance customer support
Mack Trucks opened a new uptime center in Greensboro, N.C., to enhance customer support. The 123,000 sq. ft. facility “co-locates personnel from every customer support function and connects them to Mack customers and dealers with the latest telematics, communications and… Keep Reading
Ultimate Uptime from John Deere
The new Ultimate Uptime customer support solution from John Deere is designed to improve customers’ profitability by maximizing productivity and uptime while lowering operating costs. “When we ask customers what they want from us, we hear one answer more than… Keep Reading
