customer service
Mack to open new dealership in Texas
Mack Trucks is set to open its new dealership in Cotulla, Texas, in late August. The center includes 22 service bays and will sell both new and used vehicles. It also will offer parts delivery and road service. “Mack is… Keep Reading
Deere adds mobile website to expedite parts ordering
John Deere launched a mobile version of its parts website to help customers manage their operations more efficiently. The site, which utilizes smart phone technology at jdparts.deere.com, allows customers to access equipment parts information with their handheld devices, from nearly any… Keep Reading
W.S. Tyler opens Atlanta-area sales office
W.S. Tyler expanded its footprint to the southeastern United States by opening Haver & Tyler Appalachians, a new sales and service center and warehouse 20 miles east of Atlanta. By establishing a direct commercial and technical link between Haver &… Keep Reading
IMT names new customer support manager
Iowa Mold Tooling Co. Inc. has promoted Laurie Johnson to customer support manager. Johnson has served as the company’s manager of global procurement and supply chain and has worked at IMT for more than 13 years. In her new role,… Keep Reading
Kaman, WIC form strategic alliance
Kaman Industrial Technologies Corp. and Wajax Industrial Components (WIC) have formed an alliance to strengthen the services offered to customers in the United States, Canada, Mexico and Puerto Rico. While Kaman and WIC will each remain separate and independent entities,… Keep Reading
