John Deere added features to the John Deere Operations Center to enhance the digital customer experience.
According to John Deere, the updates allow users to access comprehensive jobsite data and machine health information, empowering them to make real-time decisions that drive profitability.
“Our customers voiced their needs for solutions that help provide additional jobsite monitoring and analysis to manage costs, optimize productivity and ultimately increase profits,” says Katie Voelliger, product marketing manager at John Deere. “With the introduction of new features within Operations Center, our customers can now monitor their fleet more effectively than ever before. This not only helps maximize productivity, it empowers operators and fleet supervisors to fully leverage their technology investments on the job.”
Custom alerts are among the added features and enhancements to the John Deere Operations Center. Customers can now be alerted when idle time, speed or fuel levels exceed limits. John Deere says these alerts enable proactive planning, ensuring fuel use and maximizing jobsite productivity.
Machine analyzer updates, meanwhile, provide default customer reports to track operator use of grade control and its impact on productivity, as well as payload weighing. Also, a remote display access feature facilitates remote monitoring and operator support, allowing control of the display and adjustment of settings to enhance productivity and maximize machine uptime.
Additionally, the updates to the John Deere Operations Center address maintenance. A maintenance plan auto assignment feature, for example, empowers dealers to proactively plan and provide maintenance solutions with seamless communication to ensure customer equipment is readily available. With the feature, customers can add factory maintenance plans to machines, see specific parts needed for service, and streamline maintenance setup.
