Luck Stone plans to launch a digital platform this October allowing customers to manage their account in a new way.
According to Luck Stone, JobSight is a digital platform that will provide customers with the ability to place orders online, where Luck Stone associates will confirm the order and ensure accurate delivery.
From there, customers can track trucks in real time and drop pins in exact delivery locations. Through the platform, customers can also go paperless to manage accounts via downloadable digital tickets, pay online and review invoices.
“JobSight allows us to extend ourselves as trusted business partners providing high-quality aggregate materials for building and construction projects of all sizes via an online channel,” says Billy Chenault, vice president of customer experience at Luck Stone. “We are dedicated to making the process easy and reliable so that projects can be completed on time and on budget.”
According to Luck Stone, the company leveraged more than a decade of experience in building customer-facing technology, and it spent more than a year conducting in-house research and development on JobSight.
“Our associates utilized cutting-edge technology to create an end-to-end digital platform that enables customers to easily engage with Luck Stone on any of their preferred devices,” says Ryan Emmons, vice president of information technology at Luck Stone. “JobSight quickly and conveniently connects customers to our company, our products and our digital offerings.”
John LeGore, president of Luck Stone, shares that forward-thinking, customer-focused initiatives such as JobSight demonstrate how Luck Stone consistently seeks ways to serve customers – not only as a stone supplier, but as a trusted partner who is committed to helping customers grow their businesses and be successful.
“JobSight opens opportunities, innovating how we work and adding value to support our customers’ success,” LeGore says. “As our industry continues to evolve, we will keep striving to innovate and provide solutions that unlock the unlimited potential of our associates, customers and communities.”
