Liebherr Construction Equipment Co. added OEConnection Parts Supply Technology to its dealer network. According to a press release, OEConnection is a web-based company that offers 24/7 access to parts inventories.
“In an industry where equipment downtime can cost the machine owner $1,000 per hour or more, our goal is to fill critical parts orders immediately – thus allowing the servicing dealer to make repairs as quickly as possible,” says Michael Balella, Liebherr’s business development manager, product support. “The challenge lies in the fact that slow-moving parts may not be immediately available in the traditional vertical distribution chain and sourcing parts can take as much as two or three days. Having network-wide parts visibility creates the opportunity for dealers to easily source parts not only vertically as in the past but also horizontally.”
