John Deere debuted new user capabilities within the John Deere Operations Center that are designed to enhance on-the-job convenience and expand customer accessibility to machine data.
Customers utilizing Operations Center can now benefit from streamlined parts ordering through the newly integrated Shop.Deere.com feature, the company says.
“We are continuously evolving John Deere Operations Center to simplify and enhance our customers’ digital experience,” says Katie Voelliger, product marketing manager at John Deere. “Customers can review, create and save factory-recommended or customized maintenance plans within Operations Center and manage all equipment maintenance in one convenient location.”
According to John Deere, its streamlined management process allows users to plan maintenance intervals, order parts online and monitor machine health efficiently in near real time – all through one interface. This, in turn, increases uptime through better management of preventive maintenance for equipment fleets, the company says.
Within Operations Center, fleet managers can log completed maintenance tasks with details such as costs, photos, documents, repair notes and service history to support machine lifecycle management. Customers and their John Deere dealers or preferred service providers can jointly monitor and manage maintenance plans, helping to streamline communications for more productive operations.
