Cemex released its digital customer integration program, Cemex Go.
According to the company, Cemex Go is a multi-device offering that provides a seamless experience for order placement, live tracking of shipments, and managing invoices and payments for Cemex’s main products.
Cemex Go launched as a fully digital suite of services. Through the platform, customers are able to review their history of transactions, track their shipments real-time via GPS, receive instant notifications of their order statuses, make adjustments to their orders and view all of their business information.
“Today’s launch is the culmination of the first step of this strategic initiative and the hard work of many people throughout our organization,” says Fernando Gonzalez, CEO of Cemex. “Cemex Go creates an experience for our customers that is superior to anything that has been provided in the past and is the only platform of its kind currently offered in our industry. Cemex Go moves us closer to our customers by being faster, more transparent and more efficient, which will enable greater productivity and open up new growth opportunities for our customers and for us.”
According to the company, the launch of this product also compliments the launch of the company’s innovation and venture capital unit, Cemex Ventures. Cemex Ventures’ adds functionalities to further create value for its customers using Cemex Go, the company adds.