Features
How dealers are shifting their approach to customer service
Procuring enough people with technical skills to service equipment is problematic for producers, but dealers are stepping in to provide service where shortcomings exist. Keep Reading
New pressures on dealers to keep stocked shelves
Having parts readily available and the means to rapidly deliver them are intensifying dealer responsibilities within our increasingly just-in-time world. Keep Reading
How dealers fit into an increasingly complex supply chain
While the consolidation of equipment manufacturers creates new synergies, it has arguably given rise to a more complicated supply chain in an industry yearning for simplicity. Keep Reading
Collaboration with dealers essential for Haydon Materials
The new nature of mobile equipment often precipitates a need for producers like Haydon Materials to regularly work alongside their equipment dealers. Keep Reading
Redefining the equipment dealer’s role
Selling equipment, offering top-notch service and providing critical parts remain essential dealer responsibilities, but the changing industry is asking dealers to adapt with it. Keep Reading
MSHA’s role in natural disasters
Given MSHA’s expansive regulatory coverage, producers should expect the Mine Safety & Health Administration (MSHA) to consider any natural disaster-related activity at a mine to be under its domain. Keep Reading
Monitoring workplace noise to improve employee health
Technology can play a key role in the long-term health of your employees, but some operations need to first understand and consider exactly what’s at stake. Keep Reading
Agility key to frac sand success
Changes in the frac sand market landscape are opening opportunities to new and upcoming operations in different parts of North America. Keep Reading
The workforce challenge that isn’t going away
While producers and manufacturers struggle to find quality people and keep them on board, progressive companies are getting creative to build their future workforce. Keep Reading
