Volvo Construction Equipment (Volvo CE) named Alta Equipment Co. its 2018 Dealer of the Year.
According to Volvo CE, Alta Equipment, a Detroit-based company, demonstrated outstanding performance over the last year when it intensified efforts to improve customer experiences and entered a new market, Illinois.
Volvo CE’s Dealer of the Year Award recognizes the dealership in North America that best promotes the Volvo brand and the company’s core strategies: to provide the highest uptime in the industry, offer unique customer solutions and ensure the best value at any stage in a machine’s lifecycle.
“We are thrilled to be recognized as the 2018 Volvo Dealer of the Year,” says Rob Chiles, president of Alta Equipment’s Construction Group. “Our passion for customer service, combined with representing the best brand in the business – Volvo Construction Equipment – enables us to exceed customer expectations while delivering impeccable sales, rentals and customer service.”
Alta Equipment entered the construction equipment business in 2010 to compliment an existing industrial equipment business. It was able to leverage a solid customer base to generate cross-selling opportunities, Volvo CE says.
By expanding its territory into central and northern Illinois in 2018, the company boosted Volvo CE’s market share in the Midwest.
“If there are two words to describe the 2018 Volvo CE Dealer of the Year, they are: ‘can do,’” says Stephen Roy, president of sales region Americas at Volvo CE. “Alta Equipment’s team has demonstrated an incredible capacity to solve challenges and to deliver a superior customer experience. They are fantastic partners who help us on our mission in building the world we want to live in.”
